All Aboard the Rocky Mountaineer!
Canada

Operating April to October, the Rocky Mountaineer is synonymous with the Canadian Rockies. Offering three rail journeys, either east to Banff or Lake Louise, or north to Jasper you’ll encounter majestic mountain peaks, dramatic gorges, stunning crystal lakes and rivers, desert like canyons, rich ranchlands and UNESCO World Heritage national parks.
The best part? With highlights best seen by train, you can catch an award-winning daylight luxury train journey with panoramic views through the heart of it all. It’s essential to always have your camera at the ready, because you never know what wildlife you’ll spot around the next corner!
You’ll constantly hear shouts of “bear”, “mamma bear and her cub” and “deer” all along the journey! It’s such an exciting time, and the train kindly slows down so everyone has a chance to see. If your journey includes an overnight stop in Lake Louise, treat yourself by upgrading your room type at Fairmont Lake Louise to a Lake View room – the views are absolutely stunning!

Jo McLaughlin
House of Travel Papamoa
Hi, I’m Jo and I joined the House of Travel Papamoa team in April 2022 not long after the borders opened and it’s fair to say it’s been crazy busy ever since! No two days are the same and I thrive working in a fast-paced environment. I have been working in Travel for around 10 years and started in January 2009 at Flight Centre Mt Maunganui and then moved to Auckland in 2011 to step into a management role to open their new retail store in Royal Oak. I then moved back to the Tauranga area in early 2013 and opened the Flight Centre in Bayfair. Opening two of Flight Centre’s stores gave me an incredible learning experience and insight into building a business and taking it to incredible heights! I was also in charge of training multiple new to the industry staff members. Before Travel I worked in banking for 4 and half years both in the retail branch and the business banking team.
I have great attention to detail, excellent communication skills and am down to earth, friendly and approachable. I love meeting new people and building relationships with my clients. I love putting together itineraries and working closely with you to find your perfect fit.
I'm passionate about travel to Canada and the UK. As I lived in Vancouver for 6 months and London for nearly 3 years on Working Holidays. I’ve also spent 3 weeks in Egypt and over 6 weeks in South America. I’ve travelled on my own to Asia and then jumped on an Intrepid Cambodia tour. I have also done a 28 day Topdeck Camping trip around Europe and travelled independently using Eurail passes and the Eurostar. Along with many other exciting adventures!
My partner Duncan and I have two children, a son 10 and daughter 8 whom we took on holiday to Plantation Island in Fiji for a week. We have also spent 2 weeks in Bali as a family in 2023. Duncan and I also experienced a Viking cruise earlier this year which we absolutely loved! Our latest holiday was spending 5 nights in Fiji at the All Inclusive Naviti Resort.
We live locally in the Papamoa Hills and own a lifestyle block with cows, sheep, chickens, cats, and our gorgeous dog Millie. We love the outdoors and taking advantage of the many wonderful things on offer here in the Tauranga area.
I’d love to help you plan your next trip and look forward to hearing from you.

Claire Jones
House of Travel Devonport
?? Hello to all my
valued clients—old and new! ??
I’m truly passionate about helping people turn their travel
dreams into reality, and I’m thrilled to embark on many more exciting
conversations with you about all things travel!
As the Cruise Master at our store, I’m proud to have earned
my CLIA cruise certification, bringing you expert guidance for your next
voyage.
Whether you’re a familiar face or someone I haven’t had the
pleasure of meeting yet, I’m here to support your travel journey, no matter how
big or small. With 27 years of experience in the travel industry, I’ve had the
privilege of exploring some of the world’s most incredible destinations—Europe,
Asia, the Pacific Islands, the USA, Australia, New Zealand, Africa, and
unforgettable cruises. ??
Travel is more than just a job for me—it’s a true passion. I
love sharing my adventures, insights, and tips with others. There’s no better
time to explore the world than now. Life is short, and travel creates memories
that last forever, leaving you with nothing but joy and no regrets. ??
I invite you to stop by anytime, say hello, and let’s start planning your next adventure! I can't wait to help you create experiences that will last a lifetime. ??
Claire

Jo Coolen
House of Travel Kapiti Coast
For a long time, I've told people I have the best job in the world and I still stand by that.
What could be better than turning peoples dreams into reality? I never know what the day will bring and isn't variety the spice of life?
My travel journey started a bit later in my life, so I haven't been everywhere YET, but I am having a damn good crack at it, gathering local knowledge along the way.
Jo

Robyn Oretsky
House of Travel Wellington City
For me, travel has been more than just a series of destinations, it has been a transformative journey that has sculpted my character and contributed to my personal evolution. My travel experiences are not merely about ticking off destinations from a bucket list, but about immersing myself in the heart and soul of each place I’ve visited visit.
My early travels began with frequent road trips around my home country of Canada and the USA, and I am fortunate enough to have now been to six of the seven continents. Exploring the world through various modes of transportation has been a thrilling adventure for me, from cruise ships, to trains, to rickshaws, and I have an appreciation for the experiences that local transport offers. I am comfortable with sleeping in a hammock in the rainforest, an overwater bungalow in the South Pacific, and everything in between.
My experiences have taught me to adapt to different situations and understand diverse perspectives, and my background in customer service and sales has equipped me with valuable skills that I believe make me well-suited for various client needs. I believe this makes me well-suited to meet your needs as a client. Whether it's finding solutions to problems or anticipating your preferences, I strive to provide an exceptional service tailored to you. My aim is to not just meet but exceed your expectations by drawing on my varied background.
My enthusiasm for travel is infectious, and it is my goal to inspire others to embark on their own adventures and discover the beauty of our planet.
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